"The hotel gardens are beautiful, animals everywhere."
Maribel from United States
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"We loved the dining options, the grounds, wildlife, pools, and access to the beach!"
Brittany
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"If you want to be pampered definitely go to to Grand Princess spa."
783maryannec from Canada
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The Grand Sunset Princess offers 5-star accommodations with an extensive array of facilities, including 12 restaurants and 19 bars. Guests can enjoy access to one of the largest spas in Riviera Maya, creating an all-inclusive experience in a premier beachfront setting. The hotel is situated in a vibrant area, perfect for both relaxation and exploration.
Rooms & Amenities
Accommodations at Grand Sunset Princess include 674 rooms featuring an array of luxury amenities, such as hot tubs and private pools in select suites. Room types include Deluxe Junior Suites and Platinum Suites, catering to various preferences and needs. All rooms come with modern conveniences like flat-screen TVs, minibars, and free Wi-Fi.
Dining & Entertainment
Dining at the Grand Sunset Princess includes 12 diverse restaurants ranging from Italian to Mexican cuisine, complemented by 19 bars throughout the resort. The Chill Out Beach Club Restaurant and themed dining options ensure variety for all palates. Guests can also enjoy entertainment at the Princess Theatre or lively nights at the Disco Areito.
Leisure & Services
The Grand Sunset Princess boasts a spa covering over 1700 m², offering various treatments designed for relaxation and rejuvenation. A multitude of leisure activities are available including water sports, tennis courts, and pools specifically designed for both families and adults. The hotel facilitates seamless transportation options to Playa del Carmen's local attractions.
Location & Transportation
Guests have convenient access to nearby attractions such as the famous 5th Avenue, known for shopping and dining, just a short distance from the hotel. The area is also within exploring range of ancient Mayan sites like Tulum and Coba. Airport transfer services are available, enhancing the travel experience for guests arriving from Aeropuerto de Playa del Carmen, which is 15 km away.
Must-do experiences
Visit Tulum ruins at sunrise for breathtaking views and fewer crowds.
Savor cochinita pibil tacos at El Fogón for a local culinary delight.
Discover hidden cenotes like Cenote Azul for swimming and relaxation.
Explore Playa del Carmen's vibrant Quinta Avenida for shopping and fun.
Join a local cooking class to learn authentic Mexican cuisine techniques.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Junior Suite
2 persons
55 m²
1 King-size bed
Shower
Bathtub
room details
Laguna Villa Suite Adults Only
2 persons
65 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Platinum Suite
2 persons
61 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Deluxe Junior Suite Pool Access Only 13 years old
2 persons
55 m²
1 King-size bed and 1 Sofa bed
Shower
Bathtub
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Key card access
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Tennis court
Billiard tables
Darts
Table tennis
Yoga class
Sports trainer
Guest Parking
Dryer
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Spa & wellness centre
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Grand Sunset Princess offers a remarkable array of dining venues, each showcasing a unique culinary experience. Whether indulging in international flavors at modern buffets or savoring authentic Italian dishes, guests are enveloped in a warm, inviting atmosphere perfect for every occasion.
Buffet Restaurant Green
International
Ambiance
Modern and vibrant buffet setting, great for family gatherings or casual dining.
Key Offerings
A diverse selection of freshly prepared dishes for breakfast and lunch, ideal for fueling a day of exploration.
Reservation
No
Open for breakfast and lunch from 07:00-15:00, daily except Sunday.
Buffet Restaurant Orange
International
Ambiance
Modern atmosphere perfect for casual dining with an expansive buffet spread.
Key Offerings
An assortment of international favorites offered for breakfast and lunch to satisfy every palate.
Reservation
No
Open daily from 07:00-10:30 for breakfast and 12:00-15:00 for lunch.
Grill Restaurant La Vaqueria
Grill/BBQ
Ambiance
A modern grill setting combining a lively dining atmosphere with an outdoor experience.
Key Offerings
Specializing in grilled meats, the restaurant invites diners to enjoy flavors of the grill with a variety of sides.
Reservation
Recommended
Open for dinner from 18:00-23:00, daily.
Italian Restaurant Mamma Mia
Italian
Ambiance
Charming and modern, capturing the essence of Italian warmth and hospitality.
Key Offerings
Indulge in classic Italian dishes, from pasta to pizza, beautifully presented in a inviting setting.
Reservation
Recommended
Open for dinner from 18:00-23:00, daily.
Snack Sunset Restaurant
International
Ambiance
Casual and welcoming, perfect for light bites with a relaxed vibe.
Key Offerings
Provides an enjoyable menu tailored for breakfast and lunch, ideal for casual meals between activities.
Reservation
No
Open daily from 07:00-10:30 for breakfast.
Snack Riviera Restaurant
International
Ambiance
Bright and airy, designed for a casual dining experience with a relaxed ambiance.
Key Offerings
Serves an array of international snacks and meals, offering convenience for busy days at the resort.
Reservation
No
Open daily from 07:00-10:30 for breakfast and 12:30-15:00 for lunch.
Swiss Thematic Restaurant La Fondue
European (Swiss)
Ambiance
Cozy and modern, perfect for an intimate dining experience focused on Swiss specialties.
Key Offerings
Feature rich fondues that create a unique and interactive dining experience for guests.
Reservation
Recommended
Open for dinner from 18:00-23:00, daily.
Asiatic Restaurant Miso
Asian
Ambiance
Modern and elegant, offering a tranquil setting that enhances the Asian dining experience.
Key Offerings
Delight in an assortment of Asian dishes, including sushi and other traditional fare, all beautifully plated.
Reservation
Recommended
Open for dinner from 18:00-23:00, daily.
Seafood Restaurant Las Olas
Seafood
Ambiance
Sleek and modern with a focus on fresh ocean fare, perfect for seafood lovers.
Key Offerings
Experience the freshest catches, beautifully prepared to highlight their natural flavor.
Reservation
Recommended
Open for dinner from 18:00-23:00, daily.
Chill Out Restaurant
International
Ambiance
Modern and laid-back, designed for relaxation while enjoying diverse dining options.
Key Offerings
Offers a varied international menu, perfect for laid-back evenings under the stars.
Reservation
No
Open for dinner from 18:00-23:00, daily.
International Gourmet Restaurant Le Fleur
International
Ambiance
Sophisticated and modern, perfect for a refined dining experience.
Key Offerings
Serves creative and visually stunning dishes that reflect contemporary culinary trends.
Reservation
Recommended
Open for dinner from 18:00-23:00, daily.
Mexican Restaurant La Hacienda
Mexican
Ambiance
Vibrant and colorful, embodying the rich traditions of Mexican culture.
Key Offerings
Features authentic Mexican dishes, from tacos to enchiladas, brimming with traditional flavors.
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Bistro Restaurant
1.3
km
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Coral Grill & Bar by Viceroy
1.2
km
Playa Xcalacoco Frac 7 In Hotel Viceroy
Sea Olive
1.2
km
Xcalaco El Limonar No. 1
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Playa
16 minutes' walk
Beautiful beach known for soft sand and vibrant waters. Ideal for swimming or sunbathing, with various water sports available.
Point Esmeralda
35 minutes' walk
Calm beach featuring natural beauty, perfect for relaxation and picnics. Close by amenities make it accessible for families.
El Camaleon Golf Course
25 minutes' walk
World-class golf course set in a stunning landscape. Offers challenging play and beautiful ocean views, ideal for golf enthusiasts.
Quinta Avenida
70 minutes' walk
Vibrant street filled with shops, restaurants, and entertainment. Great for strolling and experiencing local culture.
Xavage Park by Xcaret
50 minutes' drive
Thrilling adventure park with zip-lining, white-water rafting, and more for adrenaline seekers. Booking recommended.
Punta Venado Bike Park
5 minutes' drive
Scenic trails for biking or walking among natural landscapes. Rentals available on-site; great for all riding levels.
Yoga Classes at Local Studios
16 minutes' walk
Relaxing yoga sessions offered at nearby studios. Focus on well-being, flexibility, and mindfulness to unwind.
Coco's Cabanas
20 minutes' walk
Laid-back beachfront restaurant known for fresh seafood and tropical cocktails. Reservations recommended during peak seasons.
Koh Thai
16 minutes' walk
Stylish Thai restaurant serving delicious dishes with a modern twist. Vegetarian options available and popular for dinners.
La Brasserie
16 minutes' walk
Charming eatery offering French cuisine with an inviting atmosphere. Known for exquisite desserts and quality ingredients.
Club de Playa Selvamar
20 minutes' walk
Beach club with live music, dancing, and vibrant nightlife. Family-friendly atmosphere with activities suitable for all ages.
La 5ta Hacienda
55 minutes' drive
Popular venue for live music and events. Offers a vibrant atmosphere and diverse entertainment options every week.
Getting around
City Centre
Playa del Carmen10 min
·
6.4
km
Airports
Playa Del Carmen, Quintana Roo (PCM)17 min
·
10.7
km
Cancun International Airport (CUN)78 min
·
51.4
km
Reviews and Ratings
Feedback from previous guests about their experience.
66%
loved the resort and would return for another relaxing stay
6.6/10
Nice
Rooms
5.6
Location
7.0
Service
7.4
Dining
5.0
Guest reviews
6.6/10
based on 5 reviews
8.0
8.0/10 based on 1044 reviews
Bill
United Kingdom,
March
2025
6.6/10
My stay at the resort was a mixed bag. The rooms were clean and cozy with comfy beds, which I really appreciated. However, I struggled with the humidity, which made my clothes smell and required me to dry them outside. The service was generally friendly, but there were a few inconsistencies. Dining was quite average with limited breakfast options, but the pool area was fantastic. Overall, while I found some good value for money, the humidity issue was a significant drawback.
Rooms
7.0
The rooms were clean and had very comfy beds, but the humidity caused some issues.
Service
6.0
Most of the staff were friendly, but sometimes they provided contradictory information.
Location
Dining
5.0
Dining was average and often cold, and the breakfast options were the same every day.
Facilities
8.0
The pool area was well-maintained and a highlight of my stay.
James
United Kingdom,
February
2025
6.2/10
I had a pleasant stay at the resort, with a nice, spacious room that provided some comfort. The service from the staff was friendly and attentive, though they sometimes gave conflicting information. The location was decent as well, with several fun spots around the complex. However, the dining experience lacked variety, which was a letdown during my stay.
Rooms
6.0
The room I stayed in was huge and very comfortable, but the humidity was a major issue, especially since my clothes started to smell.
Service
7.0
The service was friendly and hard-working, although I found that they provided contradictory information at times.
Location
7.0
The location was okay, with some interesting places to explore around the complex.
Dining
5.0
Dining was average, with the same options every day; I hoped for more variety.
Facilities
6.0
The amenities were decent, but some areas felt outdated and could use more attention.
Steven
United Kingdom,
November
2024
6.6/10
My stay at the hotel was a bit of a mixed bag. While the staff was incredibly friendly and hardworking, I found the rooms to be quite outdated and humid, which was disappointing. The dining options were repetitive and often cold, making meals less enjoyable. However, the facilities, especially the pool area, were well-maintained and contributed positively to the overall experience. For what we paid, I expected a little more comfort and variety.
Rooms
5.0
The rooms need updating and were extremely humid, causing our clothes to smell. We had to dry them outside after changing rooms.
Service
8.0
The service was lovely and friendly, with staff working hard to meet our needs.
Location
Dining
5.0
Dining was average and frequently cold, with the same options every day. It wasn't something to look forward to.
Facilities
7.0
The overall facilities were nice, with a well-maintained pool area that I enjoyed.
Victoria
United Kingdom,
October
2024
6.6/10
My stay at this resort spa had its highs and lows. While the pool area was lovely and the atmosphere was quite relaxing, the rooms were unfortunately very humid, making my clothes smell musty. The dining options were decent but didn't quite impress me. Overall, the resort has a lot of potential, but some improvements are certainly needed in a couple of areas.
Rooms
5.0
The rooms were quite old and extremely humid, leading to some discomfort and requiring me to dry my clothes in the sun after switching rooms.
Service
7.0
The service was a mixed bag. While some staff members were friendly and hardworking, I felt that more consistent attention was needed to meet our needs.
Location
Dining
5.0
Dining was average, with meals often served cold and a rather limited selection that felt repetitive over my week-long stay.
Facilities
8.0
The pool area was spacious and well-maintained, providing a nice escape for relaxation.
Olivia
United Kingdom,
September
2024
7.2/10
I had a mixed experience at this resort spa. While the rooms were incredibly comfortable and offered a lovely ambiance, the humidity was an issue, causing some of our clothes to smell. The service was remarkably friendly and helpful, though the dining options left me wanting more variety. Overall, the value for money was decent, but I would have loved to see improvements in both the room conditions and dining experience.
Rooms
7.0
The rooms were amazing and incredibly comfortable, but unfortunately, they had a humidity issue which caused our clothes to smell.
Service
9.0
The staff was lovely and friendly, always smiling and eager to assist, which made our stay much more enjoyable.
Location
Dining
5.0
Dining was somewhat of a letdown, as the options were quite limited and often served cold, with the same items available every day.
Facilities
8.0
The overall facilities were good and met my expectations for a resort spa, making it pleasant to unwind.
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 06:00-11:00
Internet
is available in for free.
Breakfast
The hotel Grand Sunset Princess serves a full breakfast for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish
Year renovated:
2007
Number of rooms:
522
Former name
grand sunset princess all suites & spa resort
FAQs
About Grand Sunset Princess
What is the check-in and check-out policy at Grand Sunset Princess?
Check-in is at 15:00 and check-out is by 11:00.
How far is Grand Sunset Princess from Aeropuerto de Playa del Carmen?
The hotel is 5 km from Aeropuerto de Playa del Carmen.
What are the dining options available at Grand Sunset Princess?
The hotel features an à la carte restaurant serving international dishes, a Mexican restaurant, and several bars including a snack bar.
What recreational activities can guests enjoy at Grand Sunset Princess?
Activities include archery, tennis, billiards, table tennis, diving, snorkeling, and live entertainment.
Is there a fitness facility at Grand Sunset Princess?
The hotel has a fully-equipped fitness center available for guests.
What are the room amenities at Grand Sunset Princess?
Rooms include air conditioning, a flat-screen TV with satellite channels, a mini fridge bar, and a private bathroom with free toiletries.
Does Grand Sunset Princess have a kids' club?
Yes, the hotel offers a kids' club and children's play area.
What wellness services are available at Grand Sunset Princess?
The hotel features a spa with over 1700 m² of wellness areas, offering treatments like massages, facials, and body wraps.
Is parking available at Grand Sunset Princess?
Free private parking is available on-site without the need for a reservation.
How far is Grand Sunset Princess from the nearest beach?
The hotel is located about 200 meters from Playa del Carmen Beach.
Which languages do the staff at Grand Sunset Princess speak?
Staff members speak English, Spanish, German, and French.
What nearby restaurants can guests find close to Grand Sunset Princess?
Nearby restaurants include Club de Playa Selvamar (1 km), Koh Thai (1 km), and La Brasserie (1 km).