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From346US$ /night
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19Sept2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Prolongacion 5Ta Avenida Mza 20 Lote 006, Playa del Carmen, Mexico, 77710

The Grand Sunset Princess, a 5-star all-inclusive resort, features exceptional amenities including 12 restaurants, 19 bars, and a large spa with over 1700 m2 of wellness space. Ideal for families and couples, this Playa del Carmen hotel offers various activities and an exclusive beachfront area.

Rooms & Amenities

Grand Sunset Princess offers a variety of rooms including Deluxe Junior Suites and luxurious Platinum Suites, many with private terraces and hot tubs. All accommodations come equipped with modern amenities like flat-screen TVs, minibars, and free Wi-Fi.

Dining & Entertainment

Dining options are extensive, featuring 12 restaurants ranging from Mexican to Asian cuisine, alongside 19 bars, including pool bars. Guests can enjoy live music and entertainment at the Disco Areito and the Princess Theatre.

Leisure & Spa

The Grand Sunset Princess boasts a large grand pool complex and multiple leisure facilities, including tennis courts and a water sports center. The spa offers a variety of treatments and wellness options, providing guests with essential relaxation.

Local Area & Transportation

For convenience, the hotel provides a shuttle service to Playa del Carmen center, where guests can explore 5th Avenue, notable for shopping and local culture. Nearby attractions include the ancient ruins of Tulum and Cozumel, perfect for day trips.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Junior Suite
Max:
2 persons
Shower
Bathtub
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Platinum Suite
Max:
2 persons
Shower
Bathtub
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Laguna Villa Suite Adults Only
Max:
2 persons
Shower
Bathtub
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Playa del Carmen 4.0 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 6.7 mi
Cancun (CUN) 31.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis
  • Sports trainer

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Garden area
  • Spa & wellness centre
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Prolongacion 5Ta Avenida Mza 20 Lote 006, Playa del Carmen, Mexico, 77710
Map view
Prolongacion 5Ta Avenida Mza 20 Lote 006, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
1000 ft
Restaurants
Coco's Cabanas
1.1 mi
Punta Bete Mexico Xcalacoco
Club de Playa Selvamar
3500 ft
Playa Xcalacoco
Koh Thai
4200 ft
Predio El Limonar fraccion 2
La Brasserie
4200 ft
El Limonar 1 Dentro del Hotel The Fives
Oka - Sushi Bar
4200 ft
Predio El Limonar fraccion 2
La Marea
1.1 mi
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Bistro Restaurant
4200 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Coral Grill & Bar by Viceroy
3900 ft
Playa Xcalacoco Frac 7 In Hotel Viceroy
Sea Olive
4100 ft
Xcalaco El Limonar No. 1

Reviews and Ratings

Feedback from previous guests about their experience.
66%
loved the resort and would return for another relaxing stay
6.6/10
Nice
Rooms
5.6
Location
7.0
Service
7.4
Dining
5.0
Guest reviews
6.6/10
based on 5 reviews
8.0
8.0/10 based on 1175 reviews
Bill
United Kingdom, March  2025
6.6/10

My stay at the resort was a mixed bag. The rooms were clean and cozy with comfy beds, which I really appreciated. However, I struggled with the humidity, which made my clothes smell and required me to dry them outside. The service was generally friendly, but there were a few inconsistencies. Dining was quite average with limited breakfast options, but the pool area was fantastic. Overall, while I found some good value for money, the humidity issue was a significant drawback.

Rooms
7.0
The rooms were clean and had very comfy beds, but the humidity caused some issues.
Service
6.0
Most of the staff were friendly, but sometimes they provided contradictory information.
Location
Dining
5.0
Dining was average and often cold, and the breakfast options were the same every day.
Facilities
8.0
The pool area was well-maintained and a highlight of my stay.
James
United Kingdom, February  2025
6.2/10

I had a pleasant stay at the resort, with a nice, spacious room that provided some comfort. The service from the staff was friendly and attentive, though they sometimes gave conflicting information. The location was decent as well, with several fun spots around the complex. However, the dining experience lacked variety, which was a letdown during my stay.

Rooms
6.0
The room I stayed in was huge and very comfortable, but the humidity was a major issue, especially since my clothes started to smell.
Service
7.0
The service was friendly and hard-working, although I found that they provided contradictory information at times.
Location
7.0
The location was okay, with some interesting places to explore around the complex.
Dining
5.0
Dining was average, with the same options every day; I hoped for more variety.
Facilities
6.0
The amenities were decent, but some areas felt outdated and could use more attention.
Steven
United Kingdom, November  2024
6.6/10

My stay at the hotel was a bit of a mixed bag. While the staff was incredibly friendly and hardworking, I found the rooms to be quite outdated and humid, which was disappointing. The dining options were repetitive and often cold, making meals less enjoyable. However, the facilities, especially the pool area, were well-maintained and contributed positively to the overall experience. For what we paid, I expected a little more comfort and variety.

Rooms
5.0
The rooms need updating and were extremely humid, causing our clothes to smell. We had to dry them outside after changing rooms.
Service
8.0
The service was lovely and friendly, with staff working hard to meet our needs.
Location
Dining
5.0
Dining was average and frequently cold, with the same options every day. It wasn't something to look forward to.
Facilities
7.0
The overall facilities were nice, with a well-maintained pool area that I enjoyed.
Victoria
United Kingdom, October  2024
6.6/10

My stay at this resort spa had its highs and lows. While the pool area was lovely and the atmosphere was quite relaxing, the rooms were unfortunately very humid, making my clothes smell musty. The dining options were decent but didn't quite impress me. Overall, the resort has a lot of potential, but some improvements are certainly needed in a couple of areas.

Rooms
5.0
The rooms were quite old and extremely humid, leading to some discomfort and requiring me to dry my clothes in the sun after switching rooms.
Service
7.0
The service was a mixed bag. While some staff members were friendly and hardworking, I felt that more consistent attention was needed to meet our needs.
Location
Dining
5.0
Dining was average, with meals often served cold and a rather limited selection that felt repetitive over my week-long stay.
Facilities
8.0
The pool area was spacious and well-maintained, providing a nice escape for relaxation.
Olivia
United Kingdom, September  2024
7.2/10

I had a mixed experience at this resort spa. While the rooms were incredibly comfortable and offered a lovely ambiance, the humidity was an issue, causing some of our clothes to smell. The service was remarkably friendly and helpful, though the dining options left me wanting more variety. Overall, the value for money was decent, but I would have loved to see improvements in both the room conditions and dining experience.

Rooms
7.0
The rooms were amazing and incredibly comfortable, but unfortunately, they had a humidity issue which caused our clothes to smell.
Service
9.0
The staff was lovely and friendly, always smiling and eager to assist, which made our stay much more enjoyable.
Location
Dining
5.0
Dining was somewhat of a letdown, as the options were quite limited and often served cold, with the same items available every day.
Facilities
8.0
The overall facilities were good and met my expectations for a resort spa, making it pleasant to unwind.
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Rooms and Guests2 Guests, 1 Room